At Billing 360, we use **Razorpay** as our trusted payment gateway for seamless and secure online transactions. This policy outlines the terms for processing payments via Razorpay.
We accept payments through Razorpay, which supports multiple payment options, including:
All payments are securely processed through Razorpay's **PCI-DSS compliant** system, ensuring the highest level of security. We do not store your card or payment details on our servers.
After a successful transaction, users will receive an **email confirmation** and an **invoice** for their payment. If you do not receive confirmation within 24 hours, please contact us at /contact.
If your payment fails but the amount is deducted, it will typically be **refunded by your bank within 5-7 business days**. If the issue persists, contact your bank or Razorpay support.
For details on refunds and cancellations, please refer to our Cancellation & Refund Policy.
If you have any payment-related queries, feel free to reach out through our /contact page.