At Billing 360, we strive to provide the best experience for our users. Our Cancellation & Refund Policy outlines the process and conditions for canceling services and requesting refunds.
1. Service Cancellation
Users may cancel their subscription or service at any time through their account settings or by contacting our support team.
Once a cancellation request is received:
- The service will remain active until the end of the billing cycle.
- No further charges will be made after cancellation.
- Users will continue to have access to their account until the subscription expires.
2. Refund Policy
Refunds are subject to the following conditions:
- Full Refund: If a user cancels within **7 days** of the initial purchase and has not used significant service features.
- Partial Refund: May be considered for cancellations after **7 days**, based on usage and account activity.
- No Refund: After the subscription period has ended or if the account has been used extensively.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Violation of **Terms & Conditions** leading to account suspension.
- Cancellation after the subscription period has expired.
- Failure to use the service after purchase (without prior cancellation request).
- Refund requests made **beyond 30 days** from the purchase date.
4. Refund Processing
Once approved, refunds will be processed within **7-10 business days** and credited to the original payment method.
If you do not receive the refund within the stated period, please contact your bank or payment provider before reaching out to us.
5. Contact Us
If you have any questions about our Cancellation & Refund Policy, please reach out to us through our Contact Us page.